Heading projects, the main challenges I have seen from start to finish have been about not having the right information: about requirements, scope, goals, dependencies, resources, systems, etc. All information likely “exists” somewhere, but it’s not accessible easily. Even when a project is almost done, new information may pop-up that halts progress to a standstill.
Three reasons why this happens:
- Silos: Whether caused by systems or politics or history, information is segregated and not available at all times for all.
- Tools & processes: We’re pushed to working with tools that haven’t been designed for how humans ingest and process information.
- Inconsistency: Too little, poor quality, out-of-date, irrelevant, difficult to understand.